COVID-19 UPDATE (updated 06/23)

Throughout this pandemic, we have monitored the CDC and health authorities to ensure we are taking all the appropriate preventative measures. We continue to develop practices and new efforts to build upon our previous actions to support the well-being of everyone. We want you all to know that protecting the safety and health of both our employees and clients is paramount and our top priority. We are committed, as always, to making sure our customers have a positive and secure experience.

***Effective June 29th 2020 *** Showrooms will be open Monday-Saturday: 9am-5pm

Safety Measures

All stores will require employees and customers to wear masks and gloves.

Disinfecting our showrooms and warehouses will take place Monday-Saturday before we open and at the end of the day.

Additional sanitation action to disinfect high-traffic and high-touch areas will be continuous throughout the day.

We’re taking steps to ensure social and physical distancing within each of our stores and distribution centers:

  • We’re limiting the number of customers allowed inside stores and warehouses at any given time
  • We’ve lengthened our major spring promotions to avoid high levels of traffic in our stores
  • Employees/Associates have been assigned to reiterate 6 feet apart rule
  • Floor markers and added signage encourage guests and associates to maintain safe distances
  • Employees/Associates have the option to wear badges reminding customers of social distancing
  • Stores and distribution centers have posted signage regarding handwashing and other preventative actions

At this time, we are limiting services installations to only those that are essential for maintenance and repair

  • All Delivery employees/associates are instructed to follow preventive actions (handwashing, mask and glove use, disinfecting, and carrying hand sanitizer)
  • We are now providing curbside delivery and have implemented a curbside pick up so customers can stay in their cars

If you have questions about a delivery, order, or other customer concerns, please feel free to use the LIVECHAT on our website or call our headquarters at 1-800-3-CANCOS  

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