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Terms and Conditions

• It is the purchaser’s responsibility to inspect and sort all material, especially marble tiles, before installation.

• For professional installation, the use of leveling spacers for all plank and rectangular format tiles is recommended.

• Cancos Tile & Stone will not be responsible for color, shade, and/or defects after installation.

• Shade variations are inherent characteristics of any ceramic tile, natural stone, and grout.

• Actual tiles received may differ in dye lot and/or shade from actual sample boards.

• All special orders including vanities must be picked up within 5 days.

• Cancos Tile & Stone must be notified within 24 hrs. of any shipping discrepancies.

• If this account becomes delinquent and we employ the services of an attorney, not a salaried employee, to enforce collection, including the commencement of a lawsuit, you agree to pay us a reasonable attorney’s fee.

*Many of Cancos’ product lines have unique marketing names that are a collaboration between Cancos and their respective manufacturers.

The manufacturers may also make the same product under an alternate label and/or supply Cancos with cartons containing this alternate name/label, depending on the factory’s most recent available stock production.*

 

Contacting us

If you have any questions about these Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:

CANCOS Tile
1085 Portion Road Farmingville, NY 11738
(631) 736-0770
customerservice@cancos.com

 

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